Improved accessibility and tailored contact02 August 2019
Royal FloraHolland has adapted its organization in recent months. This has enhanced our ability to respond to changes in the industry, such as digitization and globalization, and we can provide you with better tailored services.
The needs and wishes of growers and customers are central to this adaptation. We aim to improve our service provision and we are continuously occupied with increasing the quality of our services in order to boost your results.
Better availability and more contact
One of the measures that we have taken is a renewed structuring of the account management organization and the Contact Center. This process is spearheaded by better availability and tailored contact. Our account managers will contact you more frequently. This will give them a good insight into your needs so that we can provide a tailored service.
Direct and faster response
The increasing capacity and the central role of our Contact Center will ensure even better availability and will enable us to help you directly and more quickly with your questions about products, logistics, payments or our services. They will be able to answer far more questions centrally. In short, you will receive the information you need more quickly, saving you time and effort.
Do you have any questions?
Please contact your account manager or our Contact Center.
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